We all want a better performing staff. We all want higher quality care and that can only come with great staff. I mean we are in the “service” based industry. We require people to run our business and provide services. There are no robots, no products to be manufactured or distributed, only services–care–that’s what we […]
Continue readingThere’s a big difference between “Fair” and “Good” staff. And there’s even a bigger difference from “Good” and “GREAT” staff. Which do you prefer for your business? What sort of consequences can staff have on your clinic? There are 1 of 4 things that will happen and it’s based on the impression your staff makes […]
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The top practices are getting over 50% of their new patients off the internet. What are they doing that you’re not? NUMBER 1: First of all, their website loads very quickly on phone, ipad and tablets. Why is this important? Studies show that if you’re site doesn’t load in less than 4-5 seconds, MOST will […]
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Many physical therapy private practices are seeing a decline in physician referrals today. Even though a variety of reasons can explain the cause, our survey of over 100 physicians taught us something VERY important. Here they are: (1) PATIENT GOES BACK AND COMPLAINS It doesn’t matter what the complaint is. “They don’t take my insurance!”; “They […]
Continue reading“Maybe you are searching among the branches for what only appears in the roots.” What are you looking for? Are you getting it? Success won’t come from the next latest or greatest thing, a better this, or a better that, a more this, or a more that. Sure you might see a temporary change for a short time […]
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